Switching to cmercury?
We’ve Got You Covered

Get expert assistance and step-by-step resources to make your migration from cmercury smooth, fast, and hassle-free

Ready to Get Started with Migration?

Select the platform you’re migrating from to begin the process.

Got Questions About Migration?

Does cmercury offer support for migrating from another email marketing platform?

Yes, absolutely. cmercury provides hands-on migration support to ensure a smooth and seamless transition from your current email service provider. We help with importing contacts, templates, campaigns, and historical data where possible.

How long does the migration process usually take?

Migration time depends on the complexity of your existing setup—such as custom configurations, active campaigns, and automation flows. We’ll work with you to make the process as efficient and seamless as possible.

Can I import all my contacts into cmercury?

Yes, but we recommend importing only active, opt-in contacts—those who haven’t unsubscribed, bounced, or been collected from third-party sources.

Have a suppression or blocklist? We’ll help you integrate it into your cmercury account for clean and compliant email sending.

Be sure to review our Terms of Use for full details on opt-in contact requirements.

What if cmercury doesn’t support all the features of my previous provider?

Each email platform has its own strengths and unique features. While some tools may differ, our team can help you find the closest match or an effective workaround within cmercury to support your email marketing goals.

Can I manage the migration myself? Where should I start?

Yes, you can! Many users complete their migration to cmercury on their own.

To get started, explore our easy-to-follow video tutorials and help center articles—they’ll guide you through every step of the setup and migration process.

Will I lose any of my data during the migration process?

Not at all. Our migration experts work closely with you to securely transfer your lists, segments, templates, and past campaign data (where retrievable). Your data remains safe and intact throughout the process.

Is the migration support free?

Yes! cmercury offers complimentary migration assistance for all new customers as part of our onboarding support.